Customer Care Associate

Cyfuture India Private Limited has an opening for a Customer Care Associate based in Sector 82 - Noida, Delhi. The pay goes up to ₹18,000/month. There are 30 open positions. No experience? You can still apply.

In the employer’s words

Customers Ki Calls Ayengi Wo Receive Krke Unki Query Resolve Krni H Hindi Me, Complete Hindi Process H.

Salary and benefits

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, CRM tools, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Roles and responsibilities

As a Customer Care Associate, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Location: Sector 82 - Noida, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Cyfuture India Private Limited. It takes less than a minute.