Customer Care Executive

Looking for a Customer Care Executive role in Nana Mava, Rajkot? Dabster International Private Limited is hiring now. Great for first-time job seekers. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

Note from the employer

We Are Looking For A Proactive And Customer-Focused Customer Care Executive To Manage Customer Support Operations For Our E-Commerce Business. The Ideal Candidate Should Have Experience In Handling Care Panel, Support Tickets, Customer Queries, Order-Related Issues, Returns, Refunds, Replacements, And Escalations While Ensuring Timely Solution. Type : Inbound, Outbound

Salary

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound

Job details

• Work location: Nana Mava, Rajkot, Gujarat
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Dabster International Private Limited.