Customer Care Executive

Jaquel Bathware Private Limited wants to bring on a Customer Care Executive for its Rajkot team. You can earn up to ₹15,000/month.

Employer’s description

Attend Call And Assign Complaint To Technician And Follow Up. 1 - 2 Years Experience Compulsory. | Languages : English, Gujarati, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Gujarati, Hindi
• You are patient and polite

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Rajkot, Gujarat
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jaquel Bathware Private Limited today.