Customer Care Executive

Dabster International Private Limited wants to bring on a Customer Care Executive for its Nana Mava, Rajkot team. Salary is up to ₹25,000/month. Great for first-time job seekers. There are 5 open positions.

Note from the employer

We Are Hiring A Customer Care Executive For An E-Commerce Platform To Handle Customer Queries And Resolve Issues Efficiently Through Ticketing Systems And Care Panels. The Role Involves Managing And Responding To Customer Tickets Within Defined Turnaround Time, Providing Accurate Solutions, Escalating Complex Cases To Relevant Teams . Type : Outbound, Inbound

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• You are customer-first and calm under pressure

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Nana Mava, Rajkot, Gujarat
• Work type: Work from office
• Employment type: Full time
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5

Ready to start? Upload your resume and apply to Dabster International Private Limited today.