Customer Care Executive

Sandha And Company wants to bring on a Customer Care Executive for its Bhakti Nagar, Rajkot team. The pay goes up to ₹16,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹12,000 – ₹16,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Complaint handling, Typing speed, Hindi and English, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Job at a glance

• Location: Bhakti Nagar, Rajkot, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sandha And Company.