Customer Care Associate

Data Solutions India is hiring a Customer Care Associate in Mewala Maharajpur - Faridabad, Delhi. No experience? You can still apply. Salary is up to ₹30,000/month. There are 5 open positions.

Note from the employer

Excellent Verbal And Written Communication Skills.Follow Up With Insurance Companiesupdate Claim Status And Call Notes Accurately In The Billing System.Perform Insurance Follow-Up (Ar Calling) To Resolve Unpaid, Denied, Underpaid, And Rejected Claims.Attention To Detail And Ability To Analyze Claims For Discrepancies.Working Days: Monday To Friday. Languages : English, English | Type : Outbound, International

What you will do

As a Customer Care Associate, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English, International, Outbound
• Male Only
• Good English
• Freshers can apply
• Languages: English, English
• Type: Outbound, International
• A customer-first, patient attitude

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Mewala Maharajpur - Faridabad, Delhi, Delhi
• Timings: 6:00 to 3:30 Monday to Friday
• Work type: On-site
• Openings: 5
• Job type: Full time
• Interview timings: 10:30AM - 4:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Data Solutions India reviews applications regularly.