Customer Care Associate

DBS mintek Pvt Ltd is hiring a Customer Care Associate in Baner Bypass Highway, Pune. 20 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹13,000/month.

Note from the employer

To Solve Customer Queries Through Software. Languages : Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.

Compensation

Compensation: ₹10,000 – ₹13,000 per month.

Job at a glance

• Location: Baner Bypass Highway, Pune, Maharashtra
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Apply today and take the next step in your career with DBS mintek Pvt Ltd.