Customer Care Associate

Ma Shyama Associates wants to bring on a Customer Care Associate for its Deccan Gymkhana, Pune team. The team is filling 28 vacancies. You can earn up to ₹21,000/month.

In the employer’s words

Credit Card Sales Job Work From Office Fix Salary Monday To Saturday Work Fix Sunday Week Off 10:00 Am To 6:30Pm Working Window. Type : Domestic, Sales, Outbound | Languages : English, Marathi, Hindi

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: English, Marathi, Hindi
• You are calm under pressure and customer-first

Pay and perks

You will be paid ₹15,000 – ₹21,000 per month.

Job at a glance

• Job location: Deccan Gymkhana, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Ma Shyama Associates.