Customer Care Associate

Mod Tech Expedition is looking for a Customer Care Associate to join its team in Karvenagar, Pune. Freshers can apply. Salary is up to ₹18,000/month.

In the employer’s words

Handling Day Today Operations, Team Members, Handling Calls And Office Work, Reporting To The Seniors. Languages : English, Hindi, Marathi

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi
• Someone patient and polite

Quick facts

• Job location: Karvenagar, Pune, Maharashtra
• Work type: Work from office
• Working hours: 10.30 to 7
• Interview: Email your CV, You will get interview schedule
• Openings: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Mod Tech Expedition reviews applications regularly.