Customer Care Associate

Looking for a Customer Care Associate role in Baner Bypass Highway, Pune? Dbs Mintek Pvt Ltd is hiring now. The team is filling 20 vacancies. No experience? You can still apply. The pay goes up to ₹13,000/month.

In the employer’s words

We Are Looking For Enthusiastic And Customer-Focused Telecallers To Handle Outbound/Inbound Calls, Assist Customers, And Ensure A Positive Customer Experience. The Candidate Should Have Good Communication Skills And The Ability To Handle Queries Efficiently. Languages : Marathi, Hindi, English

What you will do

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹12,000 – ₹13,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone customer-first and calm under pressure

Position details

• Work location: Baner Bypass Highway, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Dbs Mintek Pvt Ltd.