Customer Care Associate

Join DBS mintek Pvt Ltd as a Customer Care Associate in Baner Bypass Highway, Pune. Salary is up to ₹13,000/month. 20 candidates will be hired for this role.

Employer’s description

To Solve Customers Queries And Doubts Using Crm Computer. Languages : Marathi, Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹10,000 – ₹13,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Position details

• Job location: Baner Bypass Highway, Pune, Maharashtra
• Work type: Work from office
• Openings: 20
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — DBS mintek Pvt Ltd reviews applications regularly.