Customer Care Associate

Join Dbs Mintek Private Limited as a Customer Care Associate in Kothrud, Pune. You can earn up to ₹15,000/month. 15 candidates will be hired for this role.

Note from the employer

Non Target Base Job, The Ideal Candidate Will Be Responsible For Handling Customer Inquiries, Resolving Issues, And Providing Excellent Service Across Various Channels. Key Duties Include Responding To Customer Calls, Processing Orders, And Troubleshooting Problems To Ensure Customer Satisfaction. Type : Inbound, Domestic, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English | Preferred Experience In : Real Estate

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and polite

What the job involves

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹11,000 – ₹15,000 per month.

Job at a glance

• Location: Kothrud, Pune, Maharashtra
• Employment type: Full time
• Work type: On-site
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dbs Mintek Private Limited.