Customer Care Associate

Join DBS mintek Pvt Ltd as a Customer Care Associate in Baner Bypass Highway, Pune. The team is filling 20 vacancies. No experience? You can still apply. You can earn up to ₹13,500/month.

Note from the employer

To Solve Customers Queries And Doubts Using Computer Using Crm Software. Type : Inbound | Languages : Marathi, Hindi, English

Salary and benefits

You will be paid ₹12,500 – ₹13,500 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Job at a glance

• Work location: Baner Bypass Highway, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to DBS mintek Pvt Ltd today.