Customer Care Representative

Join DBS mintek Pvt Ltd as a Customer Care Representative in Turbhe, Mumbai. You can earn up to ₹13,000/month. No experience? You can still apply. 20 candidates will be hired for this role.

Employer’s description

To Solve Customer Queries Through Software. Languages : Marathi, Hindi, English

Key responsibilities

As a Customer Care Representative, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Salary and benefits

Salary: ₹11,000 – ₹13,000 per month, based on skills and experience.

Quick facts

• Location: Turbhe, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by DBS mintek Pvt Ltd.