Customer Care Representative

DBS mintek Pvt Ltd is looking for a Customer Care Representative to join its team in Turbhe, Mumbai. No experience? You can still apply. You can earn up to ₹21,000/month. 20 candidates will be hired for this role.

In the employer’s words

To Solve Customers Queries Using Crm. Type : Inbound | Languages : Malayalam, Tamil, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Malayalam, Tamil, Hindi, English
• A patient, calm under pressure attitude

Pay and perks

Compensation: ₹15,000 – ₹21,000 per month.

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: Turbhe, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — DBS mintek Pvt Ltd reviews applications regularly.