Chat Process Executive

A new Chat Process Executive role is open at Dockstrikz learning pvt ltd., Sector 63 - Noida, Delhi. Salary is up to ₹15,000/month. The team is filling 29 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound | Languages : English, Hindi

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi

Salary

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Work type: Office-based
• Job type: Full time
• Vacancies: 29
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Dockstrikz learning pvt ltd.. It takes less than a minute.