Chat Process Executive

Ira Herbals is hiring a Chat Process Executive in Sector 88 - Faridabad, Delhi. Freshers can apply. 30 candidates will be hired for this role. You can earn up to ₹40,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email,Call , Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Salary

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

What the job involves

As a Chat Process Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.

Job at a glance

• Location: Sector 88 - Faridabad, Delhi, Delhi
• Openings: 30
• Timings: 9:00 AM - 7:00 PM | Monday to Sunday 1 rotational week off
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ira Herbals.