Chat Process Executive

Elevate X Solutions is hiring a Chat Process Executive in Sector 18 - Gurgaon, Delhi. Salary is up to ₹30,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound, Outbound | Languages : English, Hindi

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English, Hindi
• A customer-first, polite attitude

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Elevate X Solutions.