Chat Support Executive

Looking for a Chat Support Executive role in Sector 63 - Noida, Delhi? Dockstrikz learning pvt ltd. is hiring now. Salary is up to ₹15,000/month. Great for first-time job seekers. There are 29 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Hindi

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are calm under pressure and polite

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹11,000 – ₹15,000 per month.

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 29
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dockstrikz learning pvt ltd. reviews applications regularly.