Customer Care Executive

Double Slash Internet Private Limited wants to bring on a Customer Care Executive for its Kalawad Road, Rajkot team. The team is filling 4 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Domestic, Sales | Marketing | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Sales
• Marketing
• Languages: Hindi, English
• You are patient and customer-first

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹10,000 – ₹20,000 per month.

Quick facts

• Job location: Kalawad Road, Rajkot, Gujarat
• Work mode: Office-based
• Shift: 10:00 AM - 7.00 PM | Monday to Saturday
• Interview: 03:00 PM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4

Click Apply to send your profile to Double Slash Internet Private Limited. It takes less than a minute.