Chat Support Executive

Join Drinkprime Waterwala Labs as a Chat Support Executive in HSR Layout, Bengaluru. 3 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively By Using Fresh Desk. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A polite, calm under pressure attitude

Compensation

The salary for this role is ₹22,000 – ₹25,000 per month.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Position details

• Location: HSR Layout, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Drinkprime Waterwala Labs.