Chat Process Executive

Dynasty Hr Solutions has an opening for a Chat Process Executive based in Dona Paula. The team is filling 10 vacancies. You can earn up to ₹32,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Pay and perks

Compensation: ₹17,500 – ₹32,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and polite

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Dona Paula
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Click Apply to send your profile to Dynasty Hr Solutions. It takes less than a minute.