Chat Process Executive

Long Drive Cars wants to bring on a Chat Process Executive for its Hi Tech City, Hyderabad team. The team is filling 3 vacancies. The pay goes up to ₹35,000/month.

Note from the employer

Customer Support Executive Chat Process Handle Customer Queries Through Chat And Provide Proper Solutions. Typing Speed 60 Wpm Is Mandatory. Good Communication And Convincing Skills Required. Handle Car Bookings, Availability, Pricing, And Rental Queries. Resolve Customer Complaints And Concerns. Provide Correct Information And Quick Solutions. Coordinate With The Operations Team When Required. Good Listening, Common Sense, And Problem-Solving Skills. Active, Energetic, And Customer-Friendly Personality. Freshers And Experienced Candidates Can Apply. Languages : English, Hindi, Telugu

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• Someone patient and polite

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Location: Hi Tech City, Hyderabad, Telangana
• Work type: On-site
• Vacancies: 3
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 1 pm to 1 am

Click Apply to send your profile to Long Drive Cars. It takes less than a minute.