Customer Care Associate

Join Elcotek India Pvt Ltd as a Customer Care Associate in Raj Nagar - Ghaziabad, Delhi. The team is filling 4 vacancies. You can earn up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Handle Customer Inbound Calls. Solving Order Related Queries, Telling Them About Order Status, Products / Offers / Services. Languages : Hindi, English

Roles and responsibilities

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Job details

• Work location: Raj Nagar - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Openings: 4
• Work type: On-site
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Elcotek India Pvt Ltd today.