Chat Process Executive

Eureka Outsourcing wants to bring on a Chat Process Executive for its Sector 62 - Noida, Delhi team. Salary is up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

Pharma Chat Process. Type : Domestic | Languages : English, Hindi

What the job involves

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹15,000 – ₹16,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi

Job at a glance

• Job location: Sector 62 - Noida, Delhi, Delhi
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Eureka Outsourcing.