Chat Process Executive

Fortune Staffing Private Limited is looking for a Chat Process Executive to join its team in Sector 62 - Noida, Delhi. Salary is up to ₹16,000/month. The team is filling 7 vacancies. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic
• Good English
• Freshers can apply
• Type: Domestic
• You are calm under pressure and customer-first

Salary

Compensation: ₹15,000 – ₹16,000 per month.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Sector 62 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 7
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Fortune Staffing Private Limited.