Chat Process Executive

Start your next role as a Chat Process Executive with Fortune Staffing Private Limited in Sector 62 - Noida, Delhi. There are 8 open positions. The pay goes up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Salary and benefits

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Hindi and English and Verbal communication
• Good English
• Freshers can apply
• Someone patient and customer-first

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 8
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.