Chat Support Executive

Fortune Staffing Private Limited is looking for a Chat Support Executive to join its team in Sector 62 - Noida, Delhi. The pay goes up to ₹16,000/month. 10 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Outbound, Inbound

Salary

Salary: ₹13,000 – ₹16,000 per month, based on skills and experience.

Key responsibilities

As a Chat Support Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound

Job at a glance

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work mode: Work from office
• Vacancies: 10
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fortune Staffing Private Limited.