Chat Support Executive

Fortune Staffing Private Limited is hiring a Chat Support Executive in Sector 62 - Noida, Delhi. No experience? You can still apply. The team is filling 10 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹15,000 – ₹16,000 per month.

Position details

• Location: Sector 62 - Noida, Delhi, Delhi
• Vacancies: 10
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.