Chat Support Executive

Fortune Staffing Private Limited is looking for a Chat Support Executive to join its team in Abhay Khand - Ghaziabad, Delhi. Salary is up to ₹16,000/month. 9 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound | Languages : Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹14,000 – ₹16,000 per month.

Job details

• Work location: Abhay Khand - Ghaziabad, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 9

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.