Chat Support Executive

Looking for a Chat Support Executive role in Sector 62 - Noida, Delhi? Fortune Staffing Private Limited is hiring now. Salary is up to ₹16,000/month. 10 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic | Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English
• Someone customer-first and calm under pressure

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

What you get

Compensation: ₹15,000 – ₹16,000 per month.

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.