Chat Support Executive

Fortune Staffing Private Limited wants to bring on a Chat Support Executive for its Sector 62 - Noida, Delhi team. You can earn up to ₹16,000/month. The team is filling 10 vacancies. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound

Roles and responsibilities

As a Chat Support Executive, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹13,000 – ₹16,000 per month.

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.