Customer Care Associate

A new Customer Care Associate role is open at Future Connect Hr Services, Sector 9 - Noida, Delhi. There are 30 open positions. The pay goes up to ₹21,000/month. No experience? You can still apply.

Note from the employer

Urgent Hiring For Customer Support Associate For Domestic Process With 6 Days Working And Sunday Fixed Off. Looking For Immediate Joiners. Mode Of Interview Face To Face. Candidate Must Be From Bcom, Mcom Or Mba Background. Type : Inbound, Domestic | Languages : Hindi, English

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹20,000 – ₹21,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English

Quick facts

• Location: Sector 9 - Noida, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Future Connect Hr Services.