Customer Care Associate

A new Customer Care Associate role is open at Future Connect Hr Services, Sector 9 - Noida, Delhi. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Urgent Hiring For Customer Support Associate For Govt Process With 6 Days Working And Sunday Fixed Off. Looking For Immediate Joiners. Mode Of Interview F2F.. Only B.Com, M.Com And Mba Background Candidates Can Apply. Fresher/Experienced Both Are Welcome. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Salary

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone patient and polite

Quick facts

• Location: Sector 9 - Noida, Delhi, Delhi
• Work type: Office-based
• Job type: Full time
• Shift: 09:30 AM - 06:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Future Connect Hr Services reviews applications regularly.