Customer Care Associate

Looking for a Customer Care Associate role in Rohini Sec 7, Delhi? Gci Corporation is hiring now. You can earn up to ₹12,000/month. There are 3 open positions.

Employer’s description

Customer Care And Handling With Support . All Types Of Customer Care. More Than 2 Years Experience Compulsory. | Marketing | Languages : English, Hindi

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marketing
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: English, Hindi
• A patient, calm under pressure attitude

Day-to-day work

As a Customer Care Associate, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Location: Rohini Sec 7, Delhi, Delhi
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 3
• Working hours: 10 am - 7 pm | Monday to Saturday

Ready to start? Upload your resume and apply to Gci Corporation today.