Chat Support Executive

Join Get Set Nova as a Chat Support Executive in Samay Pur, Delhi. The pay goes up to ₹16,000/month. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹13,000 – ₹16,000 per month.

Position details

• Location: Samay Pur, Delhi, Delhi
• Work mode: Work from office
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Get Set Nova. It takes less than a minute.