Customer Service Coordinator

Looking for a Customer Service Coordinator role in Sadashiv peth, Pune? Gramton Weighing Automations is hiring now. There are 2 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Service Coordinator In The Weighing Scale Domain Is Responsible For Managing Service Requests, Coordinating Field Technicians, Ensuring Calibration/Maintenance Compliance, And Maintaining Customer Satisfaction. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Marathi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are customer-first and polite

Position details

• Job location: Sadashiv peth, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: Office-based
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Gramton Weighing Automations.