Customer Service Coordinator

Start your next role as a Customer Service Coordinator with Professional Enterprises ( Authorised Service Centre of Bosch / Siemens ) in Sanghavi, Pune. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Sanghavi, Pune, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Sunday, Weekly 1 day off
• Openings: 5
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Professional Enterprises ( Authorised Service Centre of Bosch / Siemens ).