Customer Service Coordinator

A new Customer Service Coordinator role is open at Parshwa Enterprises, Hinjewadi, Pune. The pay goes up to ₹35,000/month.

In the employer’s words

Coordinate Daily Weekly Cctv Surveillance System At Hinjewadi Ranjangaon. More Than 2 Years Experience Compulsory.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Active listening, Hindi and English, CRM tools, Verbal communication
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹20,000 – ₹35,000 per month.

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Hinjewadi, Pune, Maharashtra
• Employment type: Full time
• Openings: 1
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

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