Customer Care Associate

Looking for a Customer Care Associate role in Sector 18 - Gurgaon, Delhi? Gt Lead(Opc)Pvt Ltd is hiring now. The team is filling 15 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Blended And Inbound Voice Process, Customer Service,6 Days Working, Rotational Shifts. Type : Inbound | Languages : Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Job details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Openings: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 3:00 PM | Monday to Saturday

Apply today and take the next step in your career with Gt Lead(Opc)Pvt Ltd.