Customer Care Representative

A new Customer Care Representative role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. The pay goes up to ₹29,000/month. 12 candidates will be hired for this role.

In the employer’s words

Born Electrical Vehicle Process ( Test Drive Process). Type : Inbound, Outbound, Domestic | Languages : Hindi, English | Preferred Experience In : Real Estate

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Real Estate
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• You are calm under pressure and polite

What you get

Salary: ₹22,000 – ₹29,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 12
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.