Customer Service Coordinator

Hindustan Marketing is hiring a Customer Service Coordinator in Sector 66 - Noida, Delhi. You can earn up to ₹20,000/month. Great for first-time job seekers. There are 6 open positions.

Note from the employer

Calls Attend Karna. Admin / Attendance Related Work. Attend Incoming Customers At Reception. Email / Back Office Work.

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Typing speed, CRM tools
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job details

• Job location: Sector 66 - Noida, Delhi, Delhi
• Work type: On-site
• Vacancies: 6
• Shift: 09:30 am - 6:30 pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Hindustan Marketing reviews applications regularly.