Customer Service Coordinator

Start your next role as a Customer Service Coordinator with It Hoc Technologies in Sector 34 - Noida, Delhi. You can earn up to ₹25,000/month. There are 3 open positions.

Note from the employer

Customer Call Closure, Follow-Up, That Invoice, Payment, On Sla Closure. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Complaint handling, Verbal communication, Active listening, CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Job location: Sector 34 - Noida, Delhi, Delhi
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with It Hoc Technologies.