Customer Service Coordinator

Looking for a Customer Service Coordinator role in Sector 5 - Gurgaon, Delhi? K.G Services & Solutions is hiring now. The pay goes up to ₹23,000/month. There are 2 open positions.

Note from the employer

This Is Sony Authorised Service Centre And We Are Looking For Field Service Coordinator. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Punjabi

Salary

Compensation: ₹18,000 – ₹23,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi, Punjabi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Punjabi
• A calm under pressure, customer-first attitude

Job details

• Work location: Sector 5 - Gurgaon, Delhi, Delhi
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by K.G Services & Solutions.