Customer Care Associate

HireCart wants to bring on a Customer Care Associate for its Sector 127 - Noida, Delhi team. The team is filling 20 vacancies. Salary is up to ₹25,000/month. Freshers can apply.

Employer’s description

Urgent Hiring For Customer Service Profile. Candidates With Minimum 6 Months Of Experience In Sales Or Upselling. Good Communication Skills, Day Shift. Location - Noida. Type : Inbound, Domestic, Sales, Outbound | Languages : English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Languages: English
• Someone patient and calm under pressure

Your responsibilities

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Location: Sector 127 - Noida, Delhi, Delhi
• Timings: Will discuss after the interview
• Work mode: Office-based
• Interview: Whatsapp on 8368393949/ Contact on 8970732113 - Nikita
• Employment type: Full time
• Vacancies: 20

Ready to start? Upload your resume and apply to HireCart today.