Customer Care Representative

Looking for a Customer Care Representative role in Thane West, Mumbai? Hiring Consultancy is hiring now. The team is filling 30 vacancies. You can earn up to ₹18,000/month.

Note from the employer

Customer Call Inbound Process. Depend On Your Interview And Qualifications You Will Be Provided Benefits And Other Employees Benefit. Type : Inbound | Languages : Gujarati, Tamil, Telugu, Marathi, Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, Inbound, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Gujarati, Tamil, Telugu, Marathi, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Salary

The salary for this role is ₹11,000 – ₹18,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Hiring Consultancy today.