Chat Process Executive

Looking for a Chat Process Executive role in Pitampura, Delhi? Hst Staffing Solutions is hiring now. You can earn up to ₹20,000/month. There are 2 open positions.

Note from the employer

Hiring For A Women Ethnic Wear Store .Manage Customer Interactions Via Chat On Instagram Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are polite and patient

What the job involves

As a Chat Process Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Pitampura, Delhi, Delhi
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 11 AM - 8:30 PM | Monday off
• Openings: 2

Click Apply to send your profile to Hst Staffing Solutions. It takes less than a minute.