Customer Care Manager

I E Ventures is looking for a Customer Care Manager to join its team in Vasai Road East, Mumbai. You can earn up to ₹30,000/month.

In the employer’s words

Engaging With Customers Overs Phone/Emails/Messenger System. Troubleshooting. Giving Solutions. Uploading Products In Online Marketplaces. Coordinating With Internal Team. More Than 2 Years Experience Compulsory. | Type : Outbound

What you get

You will be paid ₹25,000 – ₹30,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• You are patient and calm under pressure

Position details

• Location: Vasai Road East, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 1
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with I E Ventures.