Customer Care Executive

Supreme aircon has an opening for a Customer Care Executive based in Sanpada, Mumbai. The pay goes up to ₹15,000/month. There are 6 open positions.

Employer’s description

Customer Care , Schedule Appointment For Customer , Manage Technician Schedule , Complaint Closing. Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Job details

• Job location: Sanpada, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 6

Apply today and take the next step in your career with Supreme aircon.