Chat Process Executive

Start your next role as a Chat Process Executive with Ileads Auxiliary Services Private Limited in Sector 16 - Noida, Delhi. Salary is up to ₹13,000/month. 20 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• You are calm under pressure and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹12,000 – ₹13,000 per month.

Job details

• Location: Sector 16 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ileads Auxiliary Services Private Limited today.